Unlock access and streamline specialty drug care.
PromptPA is an electronic prior authorization portal for specialty drugs used by specialty pharmacies, hub services, drug manufacturers, health plans, and PBMs.
Streamline the prior authorization process for specialty medications under the pharmacy and medical benefit, reduce back-and-forth, and help expedite patient access to therapy.
Access a large network of prior authorization programs.
PromptPA connects specialty pharmacies, hub services, and drug manufacturers to a broad network of health plans and PBMs through Agadia’s prior authorization ecosystem.
Health plans and PBMs configure clinical criteria, decision trees, workflows, turnaround times, letter templates, and more through PAHub. PromptPA brings that information into a streamlined portal experience.
PromptPA is the front-door portal connected to PAHub's prior authorization engine.
PromptPA gives providers, specialty pharmacies, hub services, and manufacturer support teams a web-based way to submit and track ePA requests. PAHub powers the health plan and PBM side with configured criteria, workflows, decisioning, status updates, documentation, and audit-ready controls.
Request intake and status visibility
External users submit specialty drug PA requests, answer plan-specific criteria questions, attach documentation, and monitor request progress through PromptPA.
Industry-leading PA management for plans and PBMs
PAHub manages the payer-side workflow, including criteria configuration, routing, decision support, communications, reporting, and audit-ready documentation.
A more connected path from request to decision.
PromptPA helps hub services and specialty pharmacies manage electronic prior authorization workflows with less manual effort and greater transparency.
Submit Request
Initiate specialty medication prior authorization requests through a secure, web-based portal experience.
Answer Criteria
Access required clinical questions and coverage criteria configured by participating health plans and PBMs.
Exchange Data
Use electronic connectivity and standardized workflows to reduce reliance on fax-based intake.
Track Outcome
Improve visibility into PA status and decisions so teams can move therapy access forward faster.
Designed for specialty pharmacies, hub services, drug manufacturers, health plans, and PBMs.
PromptPA helps organizations simplify specialty drug prior authorization, support quicker and more accurate care, and connect directly to the clinical coverage criteria needed to complete requests.
Reduce friction in high-touch specialty medication workflows.
Specialty drug prior authorization often requires coordination across manufacturers, hub services, specialty pharmacies, providers, health plans, and PBMs. PromptPA helps bring those workflows into one connected experience.
By combining electronic submission, plan-configured criteria, and real-time workflow visibility, PromptPA helps teams move faster while supporting more consistent prior authorization operations.
